City street lights are maintained and serviced by AEP/SWEPCO. Report a street light outage to the City via email. Please include the location or address and the *pole number. Your report will be forwarded to AEP/SWEPCO who, in most cases will complete the work order within 3 business days.
To report an outage via telephone, please call Public Works Department at 903-575-4000 during normal business hours.
*Required. The pole number is usually located on an oval-shaped plate consisting of five (5) numbers or a combination of letters and numbers. If no pole number is present, please provide an exact location or address.