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Emergency Notification System

CODE RED

The City of Mount Pleasant has contracted with Emergency Communications Network, Inc., of Ormond Beach, Florida, for its "CodeRED" high-speed telephone emergency notification services. The CodeRED system gives city officials the ability to deliver pre-recorded emergency telephone notification/information messages to targeted areas or the entire city at a rate of up to 60,000 calls per hour. Such systems are only as good as the telephone database supporting them. If your phone number is not in the database, you will not be called. The CodeRED system not only offers faster calling rates and improved message delivery, it gives individuals and businesses the ability to add their own phone numbers directly to the system's telephone database.

To ensure no one is omitted, all individuals and businesses should log onto the
City of Mount Pleasant Code Red website and submit your information. Those without Internet access may call Mount Pleasant's Customer Service Center (903-575-4144), Monday through Friday, (8AM-5PM) to give their information over the phone. Required information includes:
Code RED Sign up

  • First and last name
  • Primary phone number, additonal phone numbers are optional 
  • Street address (physical address only, no P.O. boxes), city, state, zip code

No one should automatically assume his or her phone number is included in the database. All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the last year, and who use a cellular phone as their primary home phone.

The CodeRED system is a geographical based notification system, which means street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. The system works fine for cell phones too, but we have to have a street address. People who have recently moved but kept the same listed or unlisted phone number also need to change their address in the database.

CodeRED gives those who want to be included an easy and secure method for doing so. The information will only be used for emergency notification purposes. Questions should be directed to the Mount Pleasant Emergency Management Office, 903-575-4144.

Have an iPhone or an Android?

Scan this QR Code to download the free CodeRED Mobile Alert app.

Download the free CodeRED Mobile Alert app today to stay informed of community, emergency and severe weather alerts directly on your mobile device. The app is geo-aware, meaning that you will only receive alerts that impact your specific location.

Click here to download the CodeRED Mobile Alert app now. 

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