CONTACT
The Consumer Confidence Report (CCR) is a summary of the quality of the drinking water you received.
REPORT A PROBLEM
WATER RELATED ISSUES
Report a water leak or sewer stoppage via our MyGov Portal.
UTITILITIES
DEPARTMENTS
Erin Marshall
Utilities Foreman
SANITARY SEWER COLLECTION
The function of this department is to safely and efficiently collect and transport spent waste water from the point of origin at residences, businesses, and industries, to the waste water treatment plant. An effective team of employees operating within state, federal, and local rules and regulations accomplishes these goals.
Ramiro Gonzalez
Plant Foreman/Chief Operator
WASTEWATER TREATMENT
This department is responsible for maintaining and operating the Southside Wastewater Treatment Plant, a 2.9 million gallon/day (MGD) extended aeration, activated sludge plant with average daily flows of 2.0 MGD. The plant receives wastewater from the collection system and treats it in accordance with state and federal regulations and permitting guidelines.
Erin Marshall
Utilities Foreman
WATER DISTRIBUTION
The function of the water distribution department is to safely transport potable drinking water through a network of system piping from the treatment plant to the point of use. The operating personnel are engaged in maintaining approximately 205 miles of system piping and accessories in a responsible, approved manner, meeting state, federal, and local rules and regulations with cost efficiency and productivity in mind.
Paul Reyes
Plant Foreman/Chief Operator
WATER TREATMENT
This department is responsible for operation and maintenance of the city’s two surface water treatment plants. These facilities have a combined capacity of 17 million gallons/day (MGD) and a combined average daily production of about 7.4 MGD. During summer months daily demand has been known to reach levels between 10 MGD and 11 MGD. One of the water treatment plants has been in continuous operation for approximately thirty-eight years and is capable of producing 12 MGD. A second treatment plant which began operation in 2013 is capable of producing 5 MGD.
The City of Mount Pleasant holds a total of 16,598 acre-feet/year in water rights in Lake Bob Sandlin, Lake Tankersly, and Lake Cypress Springs. In addition to the treatment plants, we also maintain the raw water pumping facilities including inlet structures, pumping equipment, three elevated storage tanks with a capacity of 1.8 MG, and five ground storage tanks with a capacity of 5.3 MG.
The water plants utilize standard treatment processes that are divided into five stages known as coagulation, flocculation, sedimentation, filtration, and disinfection. The primary function of the water treatment department is to provide an adequate supply of safe drinking water to the customers of the City of Mount Pleasant. Our water meets or exceeds all federal and state regulations for safe drinking water.
Tami Warren
Supervisor
WATER & SEWER TAP
HOW TO REQUEST A WATER OR SEWER UTILITY LINE TAP
- The initial tap request will be made at City Hall where a tap request form will be completed by a customer service representative.
- This form will be forwarded to the utility foreman or his representative who will inspect the tap location and determine if a road bore or street cut will be necessary.
- Cost of the tap will be determined and the customer will be advised.
- After payment has been made a work order for the tap will be issued.
- The tap will in most cases be installed within ten working days.
